1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember your preferences and improve your browsing experience. Cookies are widely used to make websites work more efficiently and to provide information to website owners.
2. How We Use Cookies
Refiloe Radebe uses cookies and similar tracking technologies on our website www.refiloeradebe.co.za to:
- Remember your preferences and settings
- Improve website functionality and performance
- Analyze how visitors use our site
- Provide personalized content and advertisements
- Enable social media features
- Ensure website security
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions you take, such as:
- Logging into your account
- Filling out forms
- Setting privacy preferences
- Accessing secure areas of the website
Examples:
- Session cookies for maintaining login status
- Security cookies for fraud prevention
- Load balancing cookies for website performance
Functional Cookies
These cookies enhance your experience by remembering your choices and providing personalized features:
- Language preferences
- Region selection
- Form data (to avoid re-entering information)
- Accessibility settings
- Font size preferences
Duration: These cookies typically expire after your session ends or within 30 days.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Pages visited and time spent
- Traffic sources and referral information
- User behavior patterns
- Website performance metrics
- Error tracking and debugging
Third-party services we may use:
- Google Analytics
Duration: These cookies typically expire after 2 years.
Marketing Cookies
These cookies track your browsing habits to show you relevant advertisements:
- Retargeting and remarketing
- Personalized advertising content
- Conversion tracking
- Social media integration
- Email marketing optimization
Third-party services we may use:
- Google Ads
- Facebook Pixel
- LinkedIn Insight Tags
Duration: These cookies typically expire after 90 days to 2 years.
4. Third-Party Cookies
Our website may contain content from third-party services that set their own cookies. We do not control these cookies, and they are subject to the respective third party’s privacy policy.
Common Third-Party Services:
- Google Analytics: Web analytics service (Google’s Privacy Policy)
- Google reCAPTCHA: Spam protection service
- Social Media Plugins: Facebook, LinkedIn, Twitter integration
- Payment Processors: Stripe, PayPal (for secure payment processing)
- Customer Support: Live chat and help desk services
- Email Marketing: Mailchimp, Constant Contact, or similar services
5. Cookie Consent and Management
Your Choices
You have several options for managing cookies:
Browser Settings:
- Most browsers allow you to view, manage, and delete cookies
- You can set your browser to refuse cookies or alert you when cookies are being sent
- Browser help sections provide instructions for managing cookies
Cookie Preference Center:
- Use our cookie preference center (if available) to customize your cookie settings
- You can enable or disable different categories of cookies
- Your preferences will be remembered for future visits
Opt-Out Links:
- Google Analytics: Google Analytics Opt-out
- Google Ads: Google Ads Settings
Important Notes:
- Disabling essential cookies may affect website functionality
- Some features may not work properly without functional cookies
- Analytics cookies help us improve our services
- Marketing cookies enable us to show you relevant content
6. Browser-Specific Cookie Management
Chrome
- Go to Settings > Advanced > Privacy and Security > Site Settings > Cookies
- Choose your preferred cookie settings
- Manage exceptions for specific websites
Firefox
- Go to Preferences > Privacy & Security
- Under Cookies and Site Data, choose your settings
- Use “Manage Data” to view and delete specific cookies
Safari
- Go to Preferences > Privacy
- Choose your cookie and tracking preferences
- Use “Manage Website Data” for specific controls
Edge
- Go to Settings > Site permissions > Cookies and site data
- Choose your preferred settings
- Use “See all cookies and site data” to manage specific cookies
7. Mobile Device Cookie Management
iOS Safari
- Go to Settings > Safari > Privacy & Security
- Choose “Block All Cookies” or other preferences
- Use “Advanced” for more detailed controls
Android Chrome
- Open Chrome app > Menu > Settings > Site settings > Cookies
- Choose your preferred settings
- Manage exceptions as needed
8. Do Not Track Signals
Some browsers include a “Do Not Track” feature that sends a signal to websites you visit. Currently, there is no standard for how websites should respond to these signals. We do not currently respond to Do Not Track signals, but we respect your cookie preferences as outlined above.
9. Updates to Cookie Usage
We may update our cookie usage from time to time. When we make significant changes, we will:
- Update this Cookie Policy
- Notify you through our website or email
- Request new consent if required by law
- Update the “Last Updated” date at the top of this policy
10. Impact of Disabling Cookies
If you choose to disable cookies, you may experience:
- Limited website functionality
- Inability to save preferences
- Reduced personalization
- Repeated login requirements
- Difficulty accessing certain features
- Less relevant content and advertisements
11. Cookie Retention Periods
Different types of cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until expiration date or manual deletion
- First-party cookies: Set by our website, typically 30 days to 2 years
- Third-party cookies: Set by external services, varies by provider
12. Data Protection and Privacy
Cookie data is processed in accordance with our Privacy Policy. We implement appropriate security measures to protect cookie data and ensure it is only used for its intended purposes.
13. Legal Basis for Cookie Usage
Our legal basis for using cookies depends on the type:
- Essential cookies: Legitimate interest in providing website functionality
- Functional cookies: Your consent or legitimate interest
- Analytics cookies: Your consent or legitimate interest in improving services
- Marketing cookies: Your explicit consent
14. Contact Information
If you have questions about our cookie usage or this Cookie Policy, please contact us:
Refiloe Radebe
Email: refiloe@refiloeradebe.co.za